Warranty

 

We solely use only the best materials available and carefully check the quality of all our products. Before any of our products is placed on the market, its performance and quality is strictly reviewed!

However, material is only material and for that reason we provide the “piece for piece” warranty service to all our customers for a period of one ( 1 ) year from the date of purchase on our website. If a product is found faulty during the warranty period due to defects in craftsmanship or materials, we will repair or replace the product free of charge. In order to process the replacement claim, we need you to send the defective or damaged piece to our address at your own expense.

Before taking any actions, please contact us at martinsantarius@spboarding.com and provide us with all the details of your claim. We will instruct you by e-mail on how to proceed within 48 hours. Please, be aware that this warranty is limited to the original purchaser only and applies only to products purchased on our e-shop www.spboarding.com

Unfortunately no product is indestructible and we must exclude the following:

– normal wear and tear
– any rips, punctures, scratches or any other damage caused by other objects
– sun/UV, water, sand and wind affected degradation
– damage caused by misuse, hard impacts/crashes, abuse, neglect and user error
– damage caused by improper assembly or set up
– damage caused by anything other than defects in material or workmanship

This warranty is void if:

– any modification or alteration has been made to the product
– the product has been previously repaired
– other than SP boarding products were used and resulted in the failure

Please contact us at martinsantarius@spboarding.com if you have any further questions or concerns.